Here are 25 passenger friendly
announcements made in the Rail
Budget:
* No increase in railway passenger fares
*A mobile application to address complaints of people
*'Operation 5 minutes' to ensure
that a passenger travelling unreserved can purchase a ticket within 5 minutes
*SMS alert services for
passengers to inform them about arrival and departure of trains
*Modern facilities for disabled citizens, senior citizens, patients through IRCTC
*24 to 26 coaches in certain identified trains,more general class coaches, ladders to be replaced
*In 400 stations Wi-Fi facility will be provided
*All India 24 X 7 helpline 138 from March 1;Toll free No.182-for security complaints
*Introduction of integrated ticketing will be done, a defence travel system has been developed
to make travel easier
*Replacement of 17,000 more toilets with bio-toilets to be
undertaken this year
*Surveillance cameras on selectmainline and ladies compartments to be installed
*Cleanliness in railways highest priority under 'Swachh Rail Swachh Bharat'
*Travel between Delhi-Mumbai
and Delhi-Kolkata to be an overnight journey
*ISRO to be involved, 3,438 level crossings to be eliminated
*Paperless ticketing, hand-held device for TTEs to be introduced
*All newly-manufactu red coaches to be braille-enabled
*Online booking for wheel chairs to be enabled
*The facility of self-operated lockers would also gradually be made available at stations
*Collaboration with NIFT and NID for better bed rolls, inner coach designs
* Rs 120 crore provided for lifts
and escalators to facilitate movement of passengers and goods
*To expand water vending machines to most railway stations
to ensure availability of clean drinking water at very low cost to people
*Middle bay of coaches will be reserved for women and senior citizens for reasons of safety
* TTEs would be instructed to help senior citizens, pregnant women and differently-abled people in obtaining lower berths
*Toilets at stations need improvement; 650 additional toilets to be created in addition to 120 last year
*New department to keep stations clean
