Help me abeg

I dwnload 1 ucweb wit virus. . .i delete d file bt sm oda files dt was writen in chinese refuse to delete. .i restor factory bt it dd nt go. . .is there any way computer can access and delete it ? Or if i flash it, what will b d consequence of flashin my fone ? I trust u ppl o

Try using a computer to format ur phone. If it doesnt wrk then try to find sum1 with experence to use blue ftp to delete the folda.

I try to dwnload d blue ftp but instead my fone ddnt dwnload it in jar format. .

scan with netquin antivirus/ remove memory card and format

But pls it is on d fone memory. . .shd i flash d fone ?

this can help me

Plz check phone your service provider

use computer to format the phone.

Thank u guys. .

pc helps