Whatsapp ending support by
Samuel099 2016/03/02 16:57
I heard it in the news that whatsapp now gunna discontinue these brands and versions for using their service.
Nokia s40, Blackberry, windows os 7 and android version 2.1 and 2.0.
get the full info here
http://you.co.za/news/whatsapp-will-soon-vanish-from-some-cellphones/
NinthElement 2016/03/02 17:14
It would be absolutely CRAZY to end support for BlackBerry phones, this brand is the spiritual home of messaging. If anything I think they should only stop releasing new versions, it would be ridiculous to cut people off. What about all the people who don't want to use a touchscreen for typing?
TemPEST 2016/03/02 18:02
Wow
not feasible
NinthElement 2016/03/02 18:36
My email to Whatsapp:
Hello,
I read with great concern today your blog post https://blog.whatsapp.com/10000617/WhatsApp-support-for-mobile-devices , in which it is mentioned that Whatsapp will be "discontinuing support" for BlackBerry devices including those on their newer operating system, BlackBerry 10.
please could you clarify whether this means you will simply discontinue releasing new versions of Whatsapp for these phones, or will Whatsapp actually stop working on them altogether? I am certain that many people will be as concerned as I am about this development and so your clarity would be appreciated.
I would like to offer my opinion that it would be an unfortunate decision to exclude BlackBerry users from your service. This brand is not only the spiritual home of mobile messaging, but it is also the only smartphone brand in many regions including the UK that offers a physical keyboard for typing, which is welcomed by many who prefer not to type on a touchscreen or find it cumbersome. I myself am a BlackBerry user as you may have guessed, and have even recently purchased a BlackBerry Classic as an upgrade for when my Q5 eventually wears out.
Another thing I should point out is that the global success of Whatsapp, with over 1 billion users, means that it has a responsibility to continue being a universal tool regardless of the brand of smartphone someone chooses. It is fair enough to end support for very old and obsolete phones such as Nokia S60 and S40, and maybe even the oldest versions of Android and BlackBerry, but BlackBerry 10 is a current operating system on a current generation of smartphones.
Furthermore, discontinuing support for Whatsapp for a current brand of smartphones actually undermines that brand significantly in the market, due to the dominance of Whatsapp as a global application. This would effectively mean an anti-competitive outcome, even if that was not the intention.
Thank you for your time in listening to my views and I look forward to an answer to my question.
Kind regards,
Liam
Ajibola 2016/03/02 23:09
Quote:
Ragnorak: My email to Whatsapp:
Hello,
I read with great concern today your blog post https://blog.whatsapp.com/10000617/WhatsApp-support-for-mobile-devices , in which it is mentioned that Whatsapp will be "discontinuing support" for BlackBerry devices including those on their newer operating system, BlackBerry 10.
please could you clarify whether this means you will simply discontinue releasing new versions of Whatsapp for these phones, or will Whatsapp actually stop working on them altogether? I am certain that many people will be as concerned as I am about this development and so your clarity would be appreciated.
I would like to offer my opinion that it would be an unfortunate decision to exclude BlackBerry users from your service. This brand is not only the spiritual home of mobile messaging, but it is also the only smartphone brand in many regions including the UK that offers a physical keyboard for typing, which is welcomed by many who prefer not to type on a touchscreen or find it cumbersome. I myself am a BlackBerry user as you may have guessed, and have even recently purchased a BlackBerry Classic as an upgrade for when my Q5 eventually wears out.
Another thing I should point out is that the global success of Whatsapp, with over 1 billion users, means that it has a responsibility to continue being a universal tool regardless of the brand of smartphone someone chooses. It is fair enough to end support for very old and obsolete phones such as Nokia S60 and S40, and maybe even the oldest versions of Android and BlackBerry, but BlackBerry 10 is a current operating system on a current generation of smartphones.
Furthermore, discontinuing support for Whatsapp for a current brand of smartphones actually undermines that brand significantly in the market, due to the dominance of Whatsapp as a global application. This would effectively mean an anti-competitive outcome, even if that was not the intention.
Thank you for your time in listening to my views and I look forward to an answer to my question.
Kind regards,
Liam
What else can I add to this..... You have raised vital points though, am sure of countless of messages should be received my Whatsapp Care Support by now
NinthElement 2016/03/03 03:06
I received this reply:
Hi,
Thanks for your message.
As we announced in our blog, WhatsApp will no longer be supported on Blackberry 10 by the end of 2016. As such, we no longer offer customer support for inquiries related to Blackberry 10 smartphones.
Thank you for being a loyal WhatsApp user. If you use a Blackberry 10 smartphone, we recommend upgrading to a newer Android, iPhone, or Windows Phone before the end of 2016 to continue using WhatsApp. Please read our recent blog post: https://blog.whatsapp.com/10000617/WhatsApp-support-for-mobile-devices
Note: It is not possible to transfer your history to another phone, but you can export it via email: https://www.whatsapp.com/faq/en/bb10/27571777
Thank you for your understanding and cooperation.
Cheers,
Hans
_____________________________________
Well that was mostly ambiguous and also repeated information I'd already read and commented on, however this sentence "As such, we no longer offer customer support for inquiries related to Blackberry 10 smartphones" may suggest that they're only concerned with discontinuing "support" rather than "service". It's not as clear an answer as I was looking for though and perhaps that was intentional.
Kayli 2016/03/03 08:03
Really sad news.
Samuel099 2016/03/03 14:35
Mark is crazy jackass, he bought only whatsapp source code not the whole company so he can implement things but these shxt is beyond the barrier lol.
Ajibola 2016/03/03 17:32
But anniversary dates are also an opportunity to
look back. When we started WhatsApp in 2009,
people's use of mobile devices looked very
different from today. The Apple App Store was
only a few months old. About 70 percent of
smartphones sold at the time had operating
systems offered by BlackBerry and Nokia. Mobile
operating systems offered by Google, Apple and
Microsoft – which account for 99.5 percent of
sales today – were on less than 25 percent of
mobile devices sold at the time.
As we look ahead to our next seven years, we want
to focus our efforts on the mobile platforms the
vast majority of people use. So, by the end of
2016, we will be ending support for WhatsApp
Messenger on the following mobile platforms:
― BlackBerry, including BlackBerry 10
― Nokia S40
― Nokia Symbian S60
― Android 2.1 and Android 2.2
― Windows Phone 7.1
While these mobile devices have been an
important part of our story, they don't offer the
kind of capabilities we need to expand our app's
features in the future.
This was a tough decision for us to make, but the
right one in order to give people better ways to
keep in touch with friends, family, and loved ones
using WhatsApp. If you use one of these affected
mobile devices, we recommend upgrading to a
newer Android, iPhone, or Windows Phone before
the end of 2016 to continue using WhatsApp
Quote From Whatspp Blog
Liam said it all, They're not interested in supporting even multitude of their customer but rather give service to the new android phones in market
#69
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