I found following info from BB forum. I hope this info is helpful for you. 
You can reload your BlackBerry Device Software yourself if you have access to a computer and an internet connection. 
This article provides the steps to back up your data and reload your BlackBerry Device Software using the BlackBerry Desktop Software.
Once the software reload has finished and you've verified that the error message is no longer there, you can restore your backup file by following the steps in 
this article.